Form Overview:

Below you will find a section for each type of employee service.  The top portion of the form is generic to all types of service, as is the commit section at the bottom.  Choose the appropriate type of service you received (Technician, Office, Sales), for the employee you are evaluating.  This information will be used for employee recognition, performance reviews and team leader selection on a quarterly basis.  Your help is greatly appreciated.

Thank You,


Michael G. Thomas

Please Rate My Performance!


Your Name
:


Employee Name:


On a scale from 1-10, how would you rate my overall performance?


1 2 10

TECHNICIAN(S)

Did I arrive on time for our scheduled appointment?



If not, did someone call you with a reason for my delay?


Did I complete the job in a timely manner? 


Do you feel I provided you with adequate information?
  Yes No

What was my arrival time?


What was my departure time?


How was my appearance, attitude, and professionalism?


OFFICE STAFF

Was the phone answered in a timely manner?



Was I courteous on the phone?


Did I resolve your reason for calling or direct you to someone who could? 


Do you feel I provided you with adequate information?
  Yes No

SALES

Did I arrive on time for our scheduled appointment?



If not, did someone call you with a reason for my delay?


Did I respond quickly to your sales call? 


Did you receive a formal quote on the products you desired?
  Yes No

Do you feel I provided you with adequate information?
  Yes No

How was my appearance, attitude, and professionalism?



How can we help you?  If you would like be contacted, please provide an e-mail
address or telephone number where you may be reached.